TIG Homecare

Privacy policy

How Tighomecare uses your information

Tighomecare uses personal information only to support account access, care matching, booking coordination, payments, and support.

What we collect

  • Account details such as name, email, phone number, city, and role.
  • Customer and worker profile details needed for care matching and safe booking.
  • Booking, notification, and payment reference data needed to manage visits and support questions.

How we use it

  • To show matching services and approved workers based on selected care needs and availability.
  • To manage booking requests, accepted visits, notifications, and reservation payment follow-up.
  • To help admins review documents, monitor booking activity, and support trust and safety.

What we do not store directly

  • Tighomecare does not store raw card numbers, expiry dates, or CVC values directly in the app.
  • Payment collection is handled through Stripe, and Tighomecare stores only the payment references needed to complete the booking flow.
  • Cookie controls remain available through the site's cookie settings.